Lack of clarity on fees causes one in four complaints, major LeO survey finds (LF)
More than a quarter (26%) of complaints to the Legal Ombudsman (LeO) are triggered by lack of clarity on fees, a major internal survey has found.
Gove sworn in as lord chancellor (LSG)
Justice secretary Michael Gove was sworn in as lord chancellor at the Royal Courts of Justice, where he took oath to uphold judicial independence, access to justice and the rule […]
Conveyancing Association names Lloyd Davies Director of Operations (TC)
The Conveyancing Association (CA) has announced the appointment of Lloyd Davies, Managing Director of Convey Law and long-standing member of the CA Management Committee, as its Director of Operations.
Referral fees may not be good for your wealth, conveyancer warns agents (PIE)
Estate agents could be much better off not being paid referral fees by conveyancers, it has been claimed.
Don’t get complacent on money laundering – Society (LSG)
Law firms are generally doing well on detecting and preventing money laundering – but there is no room for complacency, the Law Society has warned.
Hoowla Launches Digital Document Signing (IC)
A digital signature is the electronic equivalent of a written (wet) signature.
Dudley Building Society selects LMS as Conveyancing Services Partner (TC)
Dudley Building Society has appointed Legal Marketing Services to provide conveyancing services for the fees assisted and referral services. The partnership commences on the 18th May 2015.
Solicitors urged to learn from retailers to help improve client satisfaction (LF)
Problems with communication continue to dog solicitors, the results of the largest-ever client research have shown, while the way they follow up potential leads is another area where major improvement […]
SRA launches small firms team
The SRA has set up a specialist team dedicated to helping small firms needing advice and guidance on compliance issues.
QS founder launches ‘Trip Advisor’-style legal comparison site (LSG)
One of the founders of the QualitySolicitors network will set live a comparison website which he is hailing as a ‘Trip Advisor’ equivalent for solicitors.
Legal consumers not swayed by price or advertising – poll (LSG)
Advertising will persuade just a fraction of the public to choose a particular legal services provider, a new survey has found.
Why are there so many completions on a Friday? (PIE)
One of our clients actually said to one of our conveyancers that you had to complete on a Friday because “it is the law”.