SRA ponders penalties for failure to publish complaints data (LSG)
The Solicitors Regulation Authority has indicated that firms are to face disciplinary action if they do not abide by a potential requirement to publish data about complaints they receive – […]
Law Commission to explore leasehold and chancel repair liability (LSG)
Leasehold, trust law, smart contracts and chancel repair liability are among the 14 projects that the Law Commission will look at over the next three years.
Government’s suggestions for consumer awareness spark discussion in the industry (TC)
The Government’s ‘Call for Evidence’ has unsurprisingly sparked a variety of responses from across the conveyancing industry and beyond.
Law firms failing to tell clients who complain that they can go to LeO (LF)
Only a third of law firms are telling clients who make a complaint that they can refer it to the Legal Ombudsman if they are not satisfied with the outcome, […]